Although I will be paying slightly more I have found their customer service to be outstanding and the extra is worth that I will pay for each unit of gas and electricity to know I am dealing with a company that I am comfortable with. That’s why I have chosen to stay for another year.Thank you Octopus, Good Efficient service, easy to switch and manage every month. Switching to Octopus was the best thing I ever did in 2018. I recently moved house and had a query about submitting meter readings for my old house as well as my new house and Gaby was very helpful. Is there a better provider? When I have had to speak to someone they have always been friendly and helpful. Octopus Energy came top out of 35 energy companies rated by 7,355 members of the public in the annual Which? Our new Octopus Energy tariff (even the fixed rate) was £264 cheaper than British Gas.. Octopus Energy has no exit fee and you’re not stuck with a long contract.. You can get £50 when using a referral link plus every time you recommend someone you both get £50.That is quite amazing and you get your own unique code as soon as you sign up, even before the switch happens. Oh, and I love the monthly “spin the wheel of energy” game - still yet to win though! I love the fresh air of creativity and inginuity they have in their DNA and this is very apparent in their customer service - which is second to none; nothing's too much trouble and they are really quick to help. recommended energy supplier of the year 2019 and scored 5 out of 5 stars in uSwitch’s most recent survey. Voice your opinion today and hear what 40073 customers have already said. See business transparency Write a review Write a review Reviews 39,739 Write a review. Octopus Energy. Octopus Energy Review 2020 | £50 Referral Code Octopus entered the energy market to provide affordable eco-friendly energy and have carved out a popular niche, growing by 30,000 customers a month and supplying their energy to 1.5 million UK customers. | Read 3,381-3,400 Reviews out of 27,566 Octopus Energy has 5 stars! Octopus energy Octopus Energy was formed to offer cheap green energy to the customers. You will be contacted by email to verify your review. | Read 12,181-12,200 Reviews out of 38,767 Octopus Energy have around 35,000 reviews on Trustpilot. The supplier received five stars for half the categories (bill accuracy, customer service and complaints handling) and a respectable four stars for the others (bill clarity, digital tools, value for money). Update your browser for a better web experience, here and all over the internet. It … Reply. Octopus Energy has 5 stars! They gave me three choices from their own tariffs and of course i could have switched and made a saving. Do you agree with Octopus Energy's TrustScore? The best energy company around. In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. Octopus Energy’s customer service is highly praised online. Launched in 2015, Octopus Energy has rapidly grown and now serves energy to over 1.4 million homes. Extremely hassle free renewal, The customer service is superb as you can contact them any time via the app or messenger. After dealing with other companies in the past who have been such hard work, it's a refreshing change. I've just renewed for the 3rd time and yes, I've looked at comparison sites and read through the various explanations of terms and conditions. Such an easy company to deal with. Based in London, the company does seem keen to direct customers through the website, rather than offer obvious ways to get in touch by phone. That said, the glowing reviews suggest this is a system that works for Octopus. Check out what 40,073 people have written so far, and share your own experience. Visit this website octopu s.energy. Octopus Energy was the cheapest option for my household so I switched providers. Octopus Energy Reviews 39,739 • Excellent . | Read 101-120 Reviews out of 30,747 Thank you Octopus. Share. All our tariffs feature 100% renewable electricity and no exit fees. 4.8. octopu s.energy. Rated 5 stars for customer service from 40,017 reviews. This company is the only true GREEN Elect & Gas Supplier. However, I thought to give a full review on my personal experience with them. I have been using Octopus Energy for full year now. ) Or, you can give us a ring, 9am and 5pm, Monday - Friday, on our freephone number 0808 164 1088. The options and choices available are wide. Reviews from Octopus Energy employees about Octopus Energy culture, salaries, benefits, work-life balance, management, job security, and more. (Supported files: jpg, png, mpeg, ogg, mp4 & webm). Help future customers by talking about customer service, price, delivery, returns & refunds. It is an award-winning and best firm, with over 1.5 million customers The logo also brings a smile to my face when I see it pop up. And across all of these reviews, their average score is 4.8 stars out of 5, which is almost perfect. Drop us a line to hello@octopus.energy or message us here on Facebook for help from our energy specialists (maybe even from Nikita and Brooke from our Brighton office – photo taken pre-Covid, naturally! There are 148 customers that Octopus energy, rating them as good. We've had nothing but the best service from Octopus, from correcting my erroneous meter readings to changing payments and now switching tariff. You've already flagged this Malcolm Campbell 1 review. GB. Only 3% of the reviewers rated them poor or bad. * One or more of these files was not uploaded due to an invalid file type. I’ve been using octopus for almost a year and find it really easy to submit my monthly meter readings (I get a monthly reminder) which then gives me an ul to date balance of my account. Glassdoor gives you an inside look at what it's like to work at Octopus Energy, including salaries, reviews, office photos, and more. Octopus is one of the cheapest energy suppliers in the UK and boasts stellar customer reviews. Clear pricing, easy to use website/app, bills are very easy to understand, and fare pricing. | Read 2,741-2,760 Reviews out of 39,738 Octopus Energy, backed by one of the UK’s biggest investors in solar energy, has plenty of green credentials and is certainly a supplier to consider if you’re looking to switch away from the big six. There were some negative reviews that were mostly about estimating energy … We’ve taken a look at what Octopus Energy has to offer including its … Excellent customer service Environmentally conciousSuper green competitive, I have been with Octopus for 11 months and they gave me plenty of warning of my tariff ending and will honour my old tariff until it finishes. They’re committed to ‘fair and transparent’ pricing by making their services as simple to understand as possible, which is excellent news compared to some providers. Excellent company easy to use online Useful. I won't be switching any time soon! GB. Quite pleased with Octopus as my energy… Quite pleased with Octopus as my energy provider. © 2020 Trustpilot A/S. has given Octopus Energy their Which? To me they have it right. octopu s.energy. Love everything about Octopus - great communication - really clear, open and honest statements and accounting - and environmentally conscious too - highly recommended! The rates are good, the website easy to navigate and response to emails timely, friendly and helpful. Check out what 31,165 people have written so far, and share your own experience. 4 April at 3:27PM edited 4 April at 3:28PM in Energy. (Image credit: Octopus Energy) My review on Octopus Energy Octopus energy has had undoubtedly great success with their customer rating. GB. Octopus energy has collected 260 reviews with an average score of 3.31. Leave this blank if you'd like to publish your review anonymously. Octopus energy reviews Octopus rate highly with their customers on review site BazaarVoice, with many saying they would buy from the energy supplier again in the future. Have been the best company I have ever dealt with, customer service is second to none!! Octopus Energy has 5 stars! Everything has been simple, immediate on-line. Also their reviews are positive especially from Which. They have been the only Which? 36 replies 1.7K views 50Twuncle Forumite. Write a review. Your browser does not support embedded videos. Well done, guys! I have been working at Octopus Energy full-time for more than a year Pros They're real, real people, good ethics, compassionate, they understand the 'human' element. Octopus Energy has 5 stars! Octopus Energy is one of the best energy suppliers in the UK, with a commitment to green energy, outstanding customer service and transparent pricing. Octopus Energy Octopus Energy topped the charts for a second year running. Very well done Gaby. Overall great value and excellent customer service. We think Octopus Energy is the best supplier in the UK right now - and the company’s impressive stack of industry awards and thousands of positive customer reviews only backs this up. This is the Octopus Energy company profile. Octopus Energy has 5 stars! customer survey – the broadest independent view of energy companies out there. This places Octopus Energy in 4th place out of the 56 energy suppliers on TrustPilot. Check out what 38,767 people have written so far, and share your own experience. Every interaction is clear. Filter by: Filter by: Lisa Davidson 2 reviews. Which? 94 Octopus Energy reviews. OctopusEnergy is the friendliest energy supplier I have ever used.I have the freedom to leave every year - but would see it as a betrayal of the excellent service the provide all year round - year in year out. Check out what 39,738 people have written so far, and share your own experience. Only the latest review will count in the company's TrustScore. Check out what 30,747 people have written so far, and share your own experience. So much better than the lumbering traditional power companies. Octopus have been an excellent energy provider. Overall very … How is the Octopus Energy customer service? I am delighted to have made that decision as the communication has been excellent, the flexibility to change payments is practical, everything is easy and I am now on 100% green energy. 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